Quedas de pacientes adultos hospitalizados: suporte à equipe de enfermagem como segunda vítima

Deise Vacario de Quadros; Ana Maria Müller de Magalhães; Eduarda Boufleuer; Juliana Petri Tavares; Ricardo de Souza Kuchenbecker; Daiane Dal Pai

doi:10.5294/aqui.2022.22.4.6

Autores/as

Deise Vacario de Quadros Autor/a Universidade Federal do Rio Grande do Sul https://orcid.org/0000-0001-6442-2649
Ana Maria Müller de Magalhães Autor/a Universidade Federal do Rio Grande do Sul https://orcid.org/0000-0003-0691-7306
Eduarda Boufleuer Autor/a Universidade Federal do Rio Grande do Sul https://orcid.org/0000-0003-1745-3391
Juliana Petri Tavares Autor/a Universidade Federal do Rio Grande do Sul https://orcid.org/0000-0003-4121-645X
Ricardo de Souza Kuchenbecker Autor/a Universidade Federal do Rio Grande do Sul https://orcid.org/0000-0002-4707-3683
Daiane Dal Pai Autor/a Universidade Federal do Rio Grande do Sul https://orcid.org/0000-0002-6761-0415

DOI:

https://doi.org/10.5294/aqui.2022.22.4.6

Palabras clave:

Enfermería, accidentes por caída, salud del trabajador, seguridad del paciente, gestión de la seguridad

Resumen

Objetivo: describir el soporte recibido por la segunda víctima en las caídas de pacientes adultos hospitalizados desde la perspectiva del equipo de enfermería. Materiales y método: estudio exploratorio y descriptivo, con enfoque cualitativo, realizado en hospital general de gran tamaño en la región sur de Brasil. Se realizó la recolección de dados por medio de entrevista semiestructurada con 21 trabajadores de enfermería (siete enfermeros y 14 técnicos de enfermería) seleccionados por muestra aleatoria y que trabajaban en las unidades de hospitalización en que ocurrieron caídas con grado de daño comprendido de moderado a grave, de marzo a mayo de 2020. Se sometieron los datos al análisis de contenido, de julio a agosto de dicho año. Resultados: por una parte, desde la percepción del equipo de enfermería, el soporte a la segunda víctima se consideró incipiente por la institución hospitalaria. Por otra, los participantes destacan el apoyo recibido por sus familiares y pares en el entorno laboral. El estudio siguió las directrices del Consolidated Criteria for Reporting Qualitative Research (Coreq). Conclusiones: hay necesidad de formalizar un flujo institucional de soporte a la segunda víctima con el fin de mitigar las implicaciones a los trabajadores.

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