Patient Navigation by Nurses in the Context of Head and Neck Neoplasms: An Integrative Review

Authors

DOI:

https://doi.org/10.5294/aqui.2025.25.1.2

Keywords:

Advanced practice nursing, Nursing, patient navigation, head and neck neoplasms, medical oncology

Abstract

Introduction: Patient navigation by nurses requires clinical experience, communication skills, and knowledge of healthcare systems. In oncology, expertise is needed to identify and address the range of biopsychosocial issues that patients may face throughout their treatment. Objective: To research the scientific evidence available on nurse navigation for patients with head and neck cancer. Materials and Methods: This is a six-stage integrative review. The inclusion criteria consisted of primary studies in Portuguese, English, and Spanish, and the use of the Escala de Evaluación de Artículos con Metodologías Heterogéneas para Revisiones Integrativas (Heterogeneous Methodology Article Rating Scale for Integrative Reviews) with the searches conducted in the second half of 2023, using the Rayyan software to organize and validate the instrument for data collection. Descriptors in Portuguese, English, and Spanish were used and the databases searched were BDEnf, Lilacs, Medline, Scopus, Web of Science, and Embase, as well as the SciELO repository of scientific works. Results: A total of 13 articles were obtained. Regarding the level of evidence, 6 (46.2 %) were Level VI, 4 (30.8 %) were Level II, and 3 (23.1 %) were Level IV. The following three categories emerged: Effectiveness of care processes (management and continuity of care); Advanced practices in the navigation of patients with head and neck cancers (HNCs) by nurses; and Result evaluation of the navigation of patients with HNCs by nurses. Conclusion: The navigation of patients with HNCs by nurses addresses the coordination and continuity of care, with a focus on health education, support for self-care practices, quality care, and follow-up without hurdles for the patient, family, and caregivers.

Downloads

Download data is not yet available.

References

Freire AR, Freire DE, Araújo ECF, Lucena EHG, Cavalcanti YW. Influence of public oral health services and socioeconomic indicators on the frequency of hospitalization and deaths due to oral cancer in Brazil, between 2002-2017. Int J Environ Res Public Health. 2021;18(1):238. DOI: https://doi.org/10.3390/ijerph18010238

Santos MO, Lima FCS, Martins LFL, Oliveira JFP, Almeids LM, Cancela MC. Estimativa de incidência de câncer no Brasil, 2023-2025. Rev Bras Cancerol. 2023;69(1):e-213700. DOI: https://doi.org/10.32635/2176-9745.RBC.2023v69n1.3700

Santos LRA, Silva MJ, Silva SSP, Alves JVL, Santana BWJ, Mendes ACOH et al. Perfil Epidemiológico e Aspectos Clinicopatológicos dos Pacientes com Câncer de Cabeça e Pescoço em um Centro de Radioterapia do Agreste Pernambucano. Rev Bras Cancerol. [Internet]. 2023;69(4):e-094365. DOI: https://doi.org/10.32635/2176-9745.RBC.2023v69n4.4365

Conceição TC, Sanches ACB, Freire TFC, Martins GB, Marques MVC, Dantas JBL. Acute oral manifestations in patients submitted to radiotherapy in the head and neck region: Literature narrative review. J Health Sci. 2021;23(1):92-8. DOI: https://doi.org/10.17921/2447-8938.2021v23n2p92-98

Mota RT, Martins EF, Vieira MA, Costa SM. Care path of patients living with lung cancer. Rev Bioét [Internet]. 2021;29(2):363-73. DOI: https://doi.org/10.1590/1983-80422021292474

Machado AS, Machado AS, Guilhem DB. Profile of hospitalizations for neoplasms in the Unified Health System: A time series study. Rev Saúde Pública [Internet]. 2021;55:83. DOI: https://doi.org/10.11606/s1518-8787.2021055003192

Brasil. Presidência da República. Lei n.º 12.732, de 22 de novembro de 2012. Dispõe sobre o primeiro tratamento de paciente com neoplasia maligna comprovada e estabelece prazo para seu início [Internet]. Brasília; 2012. Disponivel em: http://www.planalto.gov.br/ccivil_03/_ato2011-2014/2012/lei/l12732.htm

Faria SO, Nascimento MC, Kulcsar MAV. Malignant neoplasms of the oral cavity and oropharynx treated in Brazil: What do hospital cancer records reveal? Braz j Otorhinolaryngol [Internet];2022;88(2):168-73. DOI: https://doi.org/10.1016/j.bjorl.2020.05.019

Pautasso FF, Lobo TC, Flores CD, Caregnato RCA. Nurse Navigator: Development of a program for Brazil. Rev Latino-Am Enfermagem. 2020;28:e3275. DOI: https://doi.org/10.1590/1518-8345.3258.3275

Pan American Health Organization; World Health Organization. Advanced practice nursing summit: Developing advanced practice nursing competencies in Latin America to contribute to universal health. Ann Arbor: Michigan; 2016. Available from: https://www.observatoriorh.org/sites/default/files/webfiles/fulltext/2017/epa_la_usa_2016_en.pdf

Agência Nacional de Saúde Suplementar (BR). Projeto Oncorede. A (re) organização da Rede de Atenção Oncológica na Saúde Suplementar [Internet]. Rio de Janeiro; 2016. Available from: http://www.ans.gov.br/images/stories/Materiais_para_pesquisa/Materiais_por_assunto/FINAL_publicacao_oncorede.pdf

Brasil. Presidência da República. Lei n.º 14.758, de dezembro de 2023. Institui a Política Nacional de Prevenção e Controle do Câncer no âmbito do Sistema Único de Saúde (SUS) e o Programa Nacional de Navegação da Pessoa com Diagnóstico de Câncer; e altera a Lei n.º 8.080, de 19 de setembro de 1990 (Lei Orgânica da Saúde). [Internet]. Brasília; 2023. Disponivel em: https://www.planalto.gov.br/ccivil_03/_ato2023-2026/2023/lei/l14758.htm

Conselho Federal de Enfermagem (BR). Resolução Cofen-735/2024. Normatiza a atuação do enfermeiro navegador e do enfermeiro clínico especialista. Brasília; 2024.

Lubejko BG, Cantril C, Hogg LH, Kennedy Sheldon L. Novice Oncology Nurse Navigator: Core Elements in Establishing Training Needs and Building on Competencies. Clin J Oncol Nurs. 2019;23(4):387-94. DOI: https://doi.org/10.1188/19.CJON.387-394

Oliveira LG, Lima FC, Lima FGF, Ueno TMRL, Neves WFS, Mendes CP. Diagnósticos de enfermagem mais prevalentes à pacientes em perioperatório de neoplasia de cabeça e pescoço. Rev. Enferm. Atual In Derme [Internet]. 2021;95(36):e-021168. DOI: https://doi.org/10.31011/reaid-2021-v.95-n.36-art.1129

Roque AC, Gonçalves IR, Popim RC. Experience of care nurses: Approaches to the principles of navigation of cancer patients. Texto Contexto-Enferm [Internet]. 2023;32:e20230020. DOI: https://doi.org/10.1590/1980-265x-tce-2023-0020en

Rodrigues RL, Schneider F, Kalinke LP, Kempfer SS, Backes VMS. Clinical outcomes of patient navigation performed by nurses in the oncology setting: An integrative review. Rev Bras Enferm [Internet]. 2021 [acesso 10 abril 2024];74(2):e20190804. DOI: https://doi.org/10.1590/0034-7167-2019-0804

Dantas HLL, Costa CRB, Costa LMC, Lúcio IML, Comassetto I. Como elaborar uma revisão integrativa: sistematização do método científico. Revista Recien [Internet]. 2022;12(37):334-45. DOI: https://doi.org/10.24276/rrecien2022.12.37.334-345

Stern C, Lucylynn L, Judith C, Christina G, Kendra R, Susan S et al. Methodological guidance for the conduct of mixed methods systematic reviews. JBI Evidence Implementation. 2021;19(2):120-9. DOI: https://doi.org/10.1097/XEB.0000000000000282

Lima FC, Sagíca TP, Correa Júnior AJS, Mendes CP, Sonobe HM, Santana ME. Protocolo de revisão integrativa: Advanced nursing practices directed at navigation of patients with head and neck neoplasms [Internet]. Figshare; 2024. DOI: https://doi.org/10.6084/m9.figshare.25016384.v1

Khabsa M, Elmagarmid A, Ilyas I, Hammady H, Ouzanni M. Learning to identify relevant studies for systematic reviews using random forest and external information. Mach Learn. 2016;102:465-82. DOI: https://doi.org/10.1007/s10994-015-5535-7

Page MJ, McKenzie JE, Bossuyt PM, Boutron I, Hoffmann TC, Mulrow CD et al. The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. BMJ. 2021;372:71. DOI: https://doi.org/10.1016/j.ijsu.2021.105906

Lizarondo L, Stern C, Carrier J, Godfrey C, Rieger k, Salmond S et al. Chapter 8: Mixed methods systematic reviews. Aromataris E, Munn Z, editors. JBI Manual for Evidence Synthesis. JBI; 2020. DOI: https://doi.org/10.46658/JBIMES-20-09

Valencia-Contrera M. Escala de evaluación de artículos con metodologías heterogéneas para revisiones integrativas. Rev Cuid. 2022;13(2). DOI: https://doi.org/10.15649/cuidarte.2744

Lima FC, Sagíca TP, Correa Júnior AJS, Santana ME. Escala de Evaluación de Artículos con Metodologías Heterogéneas para Revisiones Integrativas (EAMH): Navegação de enfermagem no contexto das neoplasias de cabeça e pescoço: revisão integrativa. [Internet]. Figshare; 2024. DOI: https://doi.org/10.6084/m9.figshare.25239301.v1

Melnyk BM, Fineout-Overholt E. Evidence based practice in Nursing & health care. 4ª ed. Philadelphia: Wolters Kluwer Health; 2019.

Li X, Xu D, Lou S, Li J. Application and effect evaluation of case management nursing practice modein patients with precision radiotherapy for nasopharyngeal carcinoma. Precision Medical Sciences. 2023;12(2):76‐82. DOI: https://doi.org/10.1002/prm2.12096

Anagnos VJ, Brody RM, Carey RM, Ravin E, Tasche KK, Newman JG et al. Post-operative monitoring for head and neck microvascular reconstruction in the era of resident duty hour restrictions: A Retrospective Cohort Study Comparing 2 Monitoring Protocols. Ann Otol Rhinol Laryngol Suppl. 2023;132(3):310-6. DOI: https://doi.org/10.1177/00034894221088176

Otto B, Borzikowsky C, Flörke C, Purz N, Hertrampf K. The influence of diagnoses on patient satisfaction during inpatient stays: A prospective study. J Craniomaxillofac Surg. 2023;51(1):16-23. DOI: https://doi.org/10.1016/j.jcms.2023.01.013

Li T, Zhang YP, Kong JJ, Kong M, Meng G, Shi WX. Effect of “timing it right” on comprehensive unmet needs and psychological pain in patients with head and neck cancer undergoing radiotherapy: A randomized controlled trial. Support Care Cancer. 2022;30(8): 6573-82. DOI: https://doi.org/10.1007/s00520-022-07072-9

Mortensen A, Wessel I, Rogers SN, Tolver A, Jarden M. Needs assessment in patients surgically treated for head and neck cancer-a randomized controlled trial. Support Care Cancer. 2022;30(5):4201-18. DOI: https://doi.org/10.1007/s00520-021-06759-9

Braat CMANP, Verduijn GMMD, Gerda MMD, Van der Stege HA, Offerman MPJ, Marielle AC et al. Evaluation of a nurse-led aftercare intervention for patients with head and neck cancer treated with radiotherapy and cisplatin or cetuximab. Cancer Nurs. 2022; 45(2):436-46. DOI: https://doi.org/10.1097/NCC.0000000000000983

Prins A, Saelens J, Duprez F, Bruycker A, Huvenne W, Deron P. Implementation of cancer nurse-led consultations for patients with head and neck cancer through the care pathway: A renewed care. Oral Oncol. 2021;118:S15. DOI: https://doi.org/10.1016/S1368-8375(21)00304-3

Waltho A, Thomson D, Pattison R, Woolley J, Hawthorn T. Developing and evaluating a pathway for screening and treatment of depression in patients with head and neck cancer. J Psychosom Res. 2021;141:110346. DOI: https://doi.org/10.1016/j.jpsychores.2020.110346

Lee PY, Chang TR. Application of integrative information system improves the quality and effectiveness of cancer care management. JMDH. 2015;8:287-90. DOI: https://doi.org/10.2147/JMDH.S77714

Leeuw J, Prins JB, Teerenstra S, Merkx MA, Marres HA, Achterberg T. Nurse-led follow-up care for head and neck cancer patients: a quasi-experimental prospective trial. Support Care Cancer. 2013;21(2):537-47. DOI: https://doi.org/10.1007/s00520-012-1553-1

Rogers SN, Clifford N, Lowe D. Patient and carer unmet needs: a survey of the British association of head and neck oncology nurses. Br J Oral Maxillofac Surg. 2011;49(5):343-8. DOI: https://doi.org/10.1016/j.bjoms.2010.06.017

Duzova US, Can G. The effect of navigation programme on the management of symptoms related to head and neck radiotherapy. Transpl Immunol. 2021;69:101488. DOI: https://doi.org/10.1016/j.trim.2021.101488

Enomoto LM, Shen PASO. Author Reflections: Demonstrating the Benefits of Oncology Navigation. Ann Surg Oncol 26, 2019; 840-841. https://doi.org/10.1245/s10434-019-08003-5

Hannan-Jones C, Young C, Mitchell G, Mutch A. Exploring nurse navigators’ contribution to integrated care: A qualitative study. Aust J Prim Health. 2019;25:339-45. DOI: https://doi.org/10.1071/PY19042

Byrne AL, Hegney D, Harvey C, Baldwin A, Willis E, Heard D et al. Exploring the nurse navigator role: A thematic analysis. J Nurs Manag. 2020;28(4):814-21. DOI: https://doi.org/10.1111/jonm.12997

Hortense FTP, Bergerot CD, Domenico EBL. Quality of life, anxiety and depression in head and neck cancer patients: a randomized clinical trial. Rev Esc Enferm USP. 2020;54:e03546. DOI: https://doi.org/10.1590/s1980-220x2018040103546

Miller E, Sheaffer H. Academic Nurse Navigation: Unique Aspects and Strategies for Success. Clin J Oncol Nurs. 2020;24(5):579-81. DOI: https://doi.org/10.1188/20.CJON.579-581

Emfield RK, Christensen D. Oncology Nurse Navigation: Expansion of the Navigator Role Through Telehealth. Clin J Oncol Nurs. 2020;24(3):24-31. DOI: https://doi.org/10.1188/20.CJON.S1.24-31

Pautasso FF, Trevilato DD, Caregnato RCA, Floriani MA, Pertile NM, Pizzol Junior AD et al. The path to implementing a patient navigation program in oncology: An experience report. Online Braz J Nurs. 2024;22(Suppl 2):e20246691. DOI: https://doi.org/10.17665/1676-4285.20246691

Hoeve ESV, Simon MA, Danner SM, Washington AJ, Coples SD, Percac-Lima S et al. Implementing patient navigation programs: Considerations and lessons learned from the Alliance to Advance Patient-Centered Cancer Care. Cancer. 2022;128(14):2806-16. DOI: https://doi.org/10.1002/cncr.34251

Lima SJM, Prudêncio LS, Tostes NCB, Mata NDS. Adenocarcinoma cervical e abandono terapêutico: a ótica dos enfermeiros em uma cidade do extremo norte brasileiro. Cogitare Enferm. 2022;27:e82644. DOI: https://doi.org/10.5380/ce.v27i0.82644

Potvin LA, Fulford C, Ouellette-Kuntz H, Cobigo V. What adults with intellectual and developmental disabilities say they need to access annual health examinations: System navigation support and person-centred care. Can Fam Physician. 2019;65(Suppl 1):S47-52. Available from: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6501723/

Cruz-Neto J, Santos PSP, Oliveira CJ, Silva KVLG, Oliveira JD, Cavalcante TF. Contributions of Advanced Practice Nursing to Primary Health Care: A Scoping Review. Aquichan. 2023;23(1):e2315. DOI: https://doi.org/10.5294/aqui.2023.23.1.5

Espinoza P, Toso BRGO. Advanced Practice Nursing in Latin America and the Caribbean: Seeking its implementation. Rev Bras Enferm. 2021;74(Suppl 6):e74suppl601. DOI: https://doi.org/10.1590/0034-7167.202174suppl601

Sánchez-Gómez MB, Santana SR, Gómez-Salgado J, Sánchez-Nicolás F, Moreno-Garriga C, Duarte-Clíments G. Benefits of advanced practice nursing for its expansion in the Spanish context. Int J Environ Res Public Health. 2019;16(5):680. DOI: https://doi.org/10.3390/ijerph16050680

Schneider F, Kempfer SS, Backes VMS. Training of advanced practice nurses in oncology for the best care: a systematic review. Rev Esc Enferm USP. 2021;55:e03700. DOI: https://doi.org/10.1590/s1980-220x2019043403700

Smith DE, Raices M, Pollán JA, Pérez BM, Ratti MFG. Papel de la persona navegadora del paciente en el cáncer de pulmón. Rev Hosp Ital B Aires. 2023;43(3):139-42. DOI: https://doi.org/10.51987/revhospitalbaires.v43i3.273

Gunn C, Battaglia TA, Parker VA, Clark JA, Paskett ED, Calhoun E, et al. What makes patient navigation most effective: defining useful tasks and networks. J Health Care Poor Underserved. 2017;28(2):663-76. DOI: https://doi.org/10.1353/hpu.2017.0066

Dilalla V, Chaput G, Williams T, Sultanem K. Radiotherapy side effects: integrating a survivorship clinical lens to better serve patients. Curr Oncol, 2020;27(2):107-12. DOI: https://doi.org/10.3747/co.27.6233

Barazzuol L, Coppes RP, van Luijk P. Prevention and treatment of radiotherapy-induced side effects. Mol Oncol. 2020;14(7):1538-54. DOI: https://doi.org/10.1002/1878-0261.12750

Published

2025-04-11

How to Cite

Lima, F. C. de, Sagica, T. dos P., Júnior, A. J. S. C., & Santana, M. E. de. (2025). Patient Navigation by Nurses in the Context of Head and Neck Neoplasms: An Integrative Review. Aquichan, 25(1), e2512. https://doi.org/10.5294/aqui.2025.25.1.2

Issue

Section

Articles